Three products. Clear prices.
Pick the product you need. Each one has its own price, and the estimates below show the cost and the time it gives back, worked out from your own numbers.
Estimate your monthly bill
A flat plan fee plus AI call minutes. Move the sliders to match your call volume.
Not sure what to enter? Your phone provider's call log shows monthly volume and call times. A typical small clinic handles 80–150 inbound calls a month at 3–5 minutes each.
Monthly cost breakdown
Estimate only. You're billed for the minutes actually used each month. All plans include a 30-day free trial — no charge until it ends.
Start Free Trial →What that volume means for your team
Worked out from the numbers you entered above.
- answers on the first ring, in the caller's language
- books, moves or cancels the appointment in your Google Calendar
- texts the caller a confirmation
- saves the caller and the call to your client records
- takes up to — calls at once on the Starter plan, so nobody gets a busy signal
How call minutes are billed
Your monthly plan covers the platform. AI call minutes are added on top, and you only pay for what was used that month. The first minutes each month are free.
Front Desk plan comparison
All plans include a 30-day free trial. No charge until the trial ends.
| Feature | Starter/mo | Growth/mo | Clinical/mo | Elite/mo |
|---|
Pay only for the days a provider records
per provider for each day they record at least one session, invoiced monthly. Nothing on days with no recording, and never more than per provider in a month. Sold on its own — no front-desk plan needed — or added to an existing account. How it works →
The price is per provider per recording day, so the next two don't change it. They set the cost per note and the time saved below.
Limits: up to 15 recorded sessions per provider per day, each up to 15 minutes. A provider who records once or fifteen times in a day is billed the same.
Monthly cost breakdown
Estimate only. Nothing is charged at signup — it's invoiced monthly to your card. Groups, multi-location practices and MSPs are priced separately.
Sign up for transcription → Talk to us about a groupWhat that means for your providers
Worked out from the numbers you entered above.
One plan. One monthly price.
A separate product from the Front Desk. Each weekday the agent finds local businesses that fit, writes each a short personal email from your own mailbox, follows up once, and hands you the replies. How it works →
- Lead search on Google Maps in up to 10 cities and 5 kinds of business
- A personal AI-written email to each business, sent from your mailbox
- One follow-up per lead, at most three emails in total
- Automatic answers to simple questions, from your facts only
- The Portal, a "Needs you" inbox and your do-not-contact list
- Dry runs: read every draft before anything is sent
Limits: 1 run a day on weekdays · 10 new leads a day · 10 first emails a day · 30 emails a day in total · 2 automatic replies per lead.
Monthly price
No contract, cancel any time. Your card is charged at signup, then once a month.
Start the outreach agent →Billing questions
Is there a free trial?
Every AI Front Desk plan includes a 30-day free trial, with no charge until it ends. Transcription has no trial and nothing to pay at signup — it's invoiced monthly for the days your providers record. The Outreach Agent is charged at signup, and you start with dry runs, so nothing is sent until you've read the drafts.
Can I cancel?
Yes. Cancel the Front Desk from the Billing Portal and no further charges are made. Your phone number is held for 30 days in case you want to port it out. The Outreach Agent has no contract and can be cancelled any time.
How are call minutes counted?
Each inbound call is rounded up to the nearest minute. The first minutes each month are free. After that it's a minute. There are no per-booking or per-call fees.
What counts as a transcription recording day?
A day on which a provider records at least one session. A provider who records one visit or fifteen that day is billed once. Days with no recording cost nothing. It's invoiced monthly, and each provider's month is capped at , however many days they record.
Can I use more than one product?
Yes. Each product is billed separately, and you can add or cancel any of them from the Products page of your Portal. Use one on its own or any combination.
Can I change plans later?
Yes. Plan changes take effect at the start of your next billing cycle. If you're not sure which plan fits, email support@moonlightai.ca.
Not sure which one fits?
Tell us how your business runs and we'll suggest a plan. Or start the 30-day Front Desk trial now. Your phone number is set up automatically at checkout.
Start Your Free Trial →Questions? support@moonlightai.ca